Urban Escape

House rules

Cancellation policy

At Spacez, we understand that plans can change, and we strive to provide our guests with flexibility and peace of mind. To ensure a seamless and stress-free experience, we offer the following cancellation policy:

100% Refund: Cancellations made within 48 hours of booking will receive a full refund, giving you the confidence to book without worry. For bookings made within 48 hours before check-in, a full refund is applicable only if canceled within 6 hours of booking.

50% Refund: If the cancellation is made after the full refund window but within the partial refund period:
Bookings made under 24 hours before check-in are eligible for a 50% refund within 2 hours of booking.

No commercial activity is allowed for standard bookings. Please contact us +918608600718 or hello@spacez.co for commercial activity.

Our policy reflects our commitment to exceptional service and hospitality, ensuring that even unexpected changes are managed with the utmost care and attention. Please don't hesitate to reach out to our support team for any assistance or further clarification regarding your booking.